1. Information We Collect
Personal Information
- Contact Details: Name, email address, phone number, and shipping/billing address provided during account creation, purchases, or inquiries.
- Payment Information: Credit card details, billing information, or other payment methods processed through secure third-party providers (we do not store full payment details on our servers).
- Account Information: Username, password, and preferences if you create an account.
- Age Verification: Proof of age (e.g., date of birth or ID verification) to comply with legal requirements for cannabis products.
Non-Personal Information
- Device and Usage Data: IP address, browser type, operating system, pages visited, time spent on the Site, and referral sources collected automatically via cookies, web beacons, or similar technologies.
- Analytics Data: Aggregated data on user behavior, such as click patterns and product views, to enhance site functionality.
2. How We Collect Information
- Directly from You: When you submit forms for orders, newsletters, reviews, or customer support.
- Automatically: Through cookies, tracking pixels, and server logs as you browse the Site.
- From Third Parties: From payment processors, shipping partners, or analytics providers like Google Analytics.
- Social Media: If you interact with us on platforms like X (@caliclears), we may collect public profile information.
We use cookies for essential functions (e.g., session management), performance tracking, and targeted advertising. You can manage cookie preferences via your browser settings, but disabling them may limit Site functionality. For more details, see our Cookie Policy (linked at the bottom of the Site).
3. How We Use Your InformationWe use your data for legitimate business purposes, including:
- Processing and fulfilling orders, including shipping THC disposable vapes and handling returns.
- Communicating with you about your account, promotions, or updates (e.g., new Cali Clear flavors).
- Improving the Site and personalizing your experience based on browsing history.
- Conducting marketing and analytics to understand trends and preferences.
- Complying with legal obligations, such as age verification and tax reporting.
- Preventing fraud, enforcing terms, and protecting our rights.
We do not sell your personal information to third parties for their marketing purposes.
4. Sharing Your Information
We may share your data with trusted third parties under strict confidentiality agreements:
- Service Providers: Payment gateways (e.g., Stripe), shipping companies (e.g., USPS), and email services (e.g., Mailchimp) to facilitate transactions.
- Legal Requirements: If required by law, subpoena, or to respond to government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
- Affiliates: Within our corporate family for operational purposes.
We ensure third parties handle your data securely and only for the specified purposes.
5. Data Security
We implement reasonable security measures, including encryption, firewalls, and access controls, to protect your information from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, so we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
6. Your Rights and Choices
Depending on your location, you may have rights under privacy laws:
- Access and Correction: Request a copy of your data or update inaccuracies.
- Deletion: Ask us to delete your personal information (subject to legal retention requirements).
- Opt-Out: Unsubscribe from marketing emails via the link in our communications or contact us.
- Do Not Sell My Info: For CCPA-eligible users, opt-out of any potential data sales (though we do not sell data).
- Cookies: Manage preferences through your browser or our Site settings.
To exercise these rights, email us at privacy@caliclears.com with “Privacy Request” in the subject line. We will respond within the legally required timeframe (e.g., 45 days for CCPA requests).
7. International Data Transfers
Our servers are located in the United States. If you access the Site from outside the US (e.g., Cameroon or other regions), your data may be transferred internationally. We ensure such transfers comply with applicable laws, using mechanisms like Standard Contractual Clauses where necessary.8. Retention of InformationWe retain your data as long as needed for the purposes outlined here, or as required by law (e.g., for tax records). Inactive accounts may be deleted after 2 years.9. Third-Party LinksThe Site may contain links to external sites (e.g., payment processors). We are not responsible for their privacy practices—review their policies separately.10. Changes to This PolicyWe may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you via email or Site notice for significant changes. Continued use of the Site after updates constitutes acceptance.11. Contact UsFor questions or concerns about this Privacy Policy, contact:
- Email:privacy@caliclears.com
- X: @caliclears
- Mailing Address:
Thank you for trusting Cali Clear with your privacy. We value your business and are dedicated to protecting your information.
